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duni88 operates under a clear policy framework that governs how your account, transactions, and site access are managed. Your use of this platform is subject to local law and eligible regions — review the terms below before proceeding.
These terms set out the rules that apply when you access duni88 and use the services available here. Availability is not universal — whether you can open an account and place transactions depends entirely on the laws and regulations of your location and whether your region is eligible. We do not represent that access is lawful in every jurisdiction. Your account on duni88 is personal and non-transferable. Activity on the account — including deposits via Nagad or Rocket, withdrawals back to those same wallets, and any game rounds recorded — is attributed solely to the registered holder. If you share credentials or allow another person to operate your account, you accept responsibility for all activity that results. We keep records of account transactions, session activity, and communication history as part of routine platform operation. Those records are used to resolve disputes, process withdrawal requests, and respond to support queries. Retention periods are set by our internal policy and, where applicable, by local regulatory guidance that applies to our operations. If any provision in these terms is found to be unenforceable in your jurisdiction, the remaining terms continue in effect. Questions about how a specific clause applies to your situation should be directed to our support team before you proceed.
Not every part of your experience with duni88 falls under the same policy clause. Understanding what is inside and outside this framework helps you know where to direct questions.
Login, registration, identity verification, and session management all fall within this policy. Rules governing how you open, maintain, and close your account are set by duni88 and subject to eligible region requirements.
Deposits and withdrawals made through Nagad or Rocket are covered by these terms. Transaction records, processing steps, and dispute handling for wallet-based payments are governed here, not by the wallet provider alone.
Games from PlayStar, CQ9, Bigtime Gaming, and PG Soft are made available through the lobby and are subject to individual game rules as shown at the point of play. Site content availability may vary by region.
External services — including your Nagad or Rocket wallet provider — operate under their own terms. duni88 is not responsible for conditions, fees, or policies applied by those third parties outside the transaction record we hold on our side.
You have concrete actions available to you at any point while your account is active. Knowing them means you are not waiting on us to offer them — you can initiate each one directly. To review your transaction history, open the account area after logging in and navigate to the history or wallet section shown there. Records of Nagad deposits, Rocket withdrawals, and game rounds are stored against your account and visible there. If a record looks incorrect, raise it with our support team and quote the transaction reference shown on screen. Account details — including your contact information — can be updated from within the account settings page. Follow the fields and verification steps displayed. Do not submit a change request through chat if the account panel shows a self-service path; the panel route is faster and creates a timestamped record. If you want to ask a question about how your data is held, what records exist, or how to request a correction, our support team handles those queries. Use the contact route in the support section below.
Log into your account and open the transaction or wallet history section to see deposits, withdrawals, and game activity attributed to your account.
Information can be updated through the settings page. Follow the verification steps shown there; changes take effect once confirmed on screen.
For any question about policy, data, or a specific transaction, contact our support team with the relevant account reference and a clear description of the issue.
If self-service steps in your account panel do not resolve the matter, escalate through the support routes below. Include your registered contact detail so we can locate the account.
If you have a question about these terms, your account records, or your rights under this policy, the routes below are the ones we monitor for policy-related queries. Use the channel that matches the nature of your question.
Open the chat widget from any page while logged in to reach the support team directly. Suitable for account questions, transaction references, and policy clarifications that need a quick response.
For detailed queries — such as requests about data records or a formal question about how a policy clause applies to your account — send your message to the support email address listed in the account help section.
The on-site help section covers common account questions, withdrawal steps for Nagad and Rocket, and policy explanations. Check there first before raising a support ticket to save time.
Account security, data handling, and your ability to contact us with corrections are all part of how duni88 operates day to day — not afterthoughts.
We hold account and transaction data to operate the platform, resolve disputes, and respond to your requests. Data is not sold to third parties. The records we keep are limited to what is needed to run your account and process Nagad or Rocket transactions accurately.
The site uses session data to keep you logged in and to maintain your account state across pages. You can manage cookie preferences through your browser settings. Blocking certain cookies may affect how account features load.
Your account is protected by the login credentials you set. We do not ask for your password through chat or email. If you suspect unauthorised access, update your credentials immediately from the account settings page and contact support.
To request a correction to your account records or ask how your data is used, contact support through the routes listed on this page. Include your account reference and a clear description of what you are requesting so the team can locate the relevant record.
The answers below cover the questions we receive most often about how these terms apply to accounts and access on duni88.
Access to duni88 depends on your local law and whether your region is eligible. We do not confirm that use is lawful in every location. Review the applicable rules in your area before opening or using an account.
Log into your account and open the wallet or transaction history section shown in the account area. Nagad deposit records, Rocket withdrawal records, and game round history are all stored there and visible after login.
Yes. Open the account settings page after logging in and follow the fields and verification steps shown there. Changes are applied once confirmed on screen. If the self-service path is unavailable, contact support with your account reference.
Raise the dispute through the support team and quote the transaction reference visible in your account history. We review the session and wallet records held on our side and respond through the contact route you used to raise it.
Send a query to the support email listed in the account help section, or use live chat while logged in. Include your registered contact detail and a clear description of your request so the team can locate your account record.
No. Nagad and Rocket operate under their own separate terms. These terms govern the transaction records and account activity on the duni88 side only. For questions about wallet-side fees or processing, contact your wallet provider directly.